Privacy policy

Your Privacy Matters

At Zahrose Fragrances, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order with us.

Information We Collect

When you browse our website or make a purchase, we may collect:

• Your name
  
• Email address
  
• Phone number
  
• Shipping and billing address
  
• Payment and order details
  
• Device information, browser type, and website usage data

How We Use Your Information

We use your information to:

• Process and deliver your orders
  
• Provide customer support
  
• Send order confirmations and shipping updates
  
• Improve our website, products, and services
  
• Share promotional offers and new product launches (only if you choose to receive them)

Information Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no online platform can guarantee absolute security, we continuously strive to keep your information safe.

Third-Party Services

We may share limited information with trusted third-party service providers, such as payment gateways, courier partners, and analytics tools, solely for the purpose of processing orders and improving our services. These providers are required to handle your information securely and responsibly.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences through your browser settings at any time.

Your Rights

You may request to access, update, or delete your personal information by contacting our customer support team. We will make reasonable efforts to respond to your request in accordance with applicable laws.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page with immediate effect.

Note: Our website is powered by Shopify, and certain information may be processed through Shopify's secure platform to facilitate payments, order fulfillment, and website functionality.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Email: zahrosefragrances@gmail.com
WhatsApp: 03194466761