Shipping policy

Shipping Policy

We aim to deliver your orders quickly, safely, and efficiently 🚚 Please review our shipping policy below.

1. Order Processing Time
✔ All orders are processed within 1–2 business days after confirmation and payment
✔ Orders placed on weekends or public holidays will be processed on the next working day

2. Shipping Duration
✔ Local Deliveries: Estimated delivery time is 3–5 business days
✔ Delivery times may vary due to weather conditions, public holidays, or customs delays

3. Delivery Issues
✔ We are not responsible for courier delays
✔ Incorrect address or unclaimed packages may require additional reshipping fees

4. Damaged or Missing Items
✔ Contact us within 24–48 hours of delivery if you receive a damaged or missing item
✔ Please provide photo evidence for investigation
✔ We will arrange a replacement or refund if applicable